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Problem Note 38508: A null-pointer exception might occur after a session time-out in the SAS® Stored Processes Web application

DetailsAboutRate It

When you add a Logon button that enables users to log on from a logoff window or from timed-out pages of a SAS Web application, the following error is displayed:

An Error has occurred in the system, and the administrator of the
application has been notified. 

The information you have just viewed remains in your Web browser's 
memory until you close the browser. For added security, please close 
your browser before you continue to work.

The error is generated when a session time-out occurs from within the SAS Stored Processes Web application.

Per the error message, the following alert-notification e-mail is sent to the application administrator:

An exception has been detected in the Logon Manager 9.2 application. 
This report also provides a snapshot of the state of the system at the 
time that the exception occurred.

EXCEPTION

null
java.lang.NullPointerException
	at java.net.URLEncoder.encode(URLEncoder.java:188)
	at com.sas.svcs.logon.webapp.actions.AbstractTerminationAction.encode
           (AbstractTerminationAction.java:159)
	at com.sas.svcs.logon.webapp.actions.AbstractTerminationAction.getLoginUrl
           (AbstractTerminationAction.java:139)
	at com.sas.svcs.logon.webapp.actions.AbstractTerminationAction.execute
           (AbstractTerminationAction.java:88)
	at org.apache.struts.action.RequestProcessor.processActionPerform
           (RequestProcessor.java:425)
	at com.sas.framework.webapp.action.SASRequestProcessor.processActionPerform
           (SASRequestProcessor.java:114)
        .
        .
        .

To circumvent the problem, remove the Logon button so that it is not displayed when a SAS Web application times out.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Integration TechnologiesOpenVMS on HP Integrity9.219.39.2 TS2M09.3 TS1M0
Solaris for x649.219.39.2 TS2M09.3 TS1M0
Linux9.219.39.2 TS2M09.3 TS1M0
Linux for x649.219.39.2 TS2M09.3 TS1M0
HP-UX IPF9.219.39.2 TS2M09.3 TS1M0
64-bit Enabled HP-UX9.219.39.2 TS2M09.3 TS1M0
64-bit Enabled Solaris9.219.39.2 TS2M09.3 TS1M0
64-bit Enabled AIX9.219.39.2 TS2M09.3 TS1M0
Microsoft Windows XP Professional9.219.39.2 TS2M09.3 TS1M0
Windows Vista9.219.39.2 TS2M09.3 TS1M0
Microsoft Windows Server 2003 Standard Edition9.219.39.2 TS2M09.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition9.219.39.2 TS2M09.3 TS1M0
Microsoft® Windows® for x649.219.39.2 TS2M09.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition9.219.39.2 TS2M09.3 TS1M0
Microsoft Windows XP 64-bit Edition9.219.39.2 TS2M09.3 TS1M0
Microsoft Windows Server 2003 Enterprise 64-bit Edition9.219.39.2 TS2M09.3 TS1M0
Microsoft® Windows® for 64-Bit Itanium-based Systems9.219.39.2 TS2M09.3 TS1M0
Microsoft Windows Server 2003 Datacenter 64-bit Edition9.219.39.2 TS2M09.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.